Thunder Dental is a privately owned Naturopathic Clinic in Thunder Bay, ON that specializes in hygeine. As part of a five-year plan, Thunder has recently completed its expansion into four major areas of the City. It now offers treatment at locations in Fort William, Port Arthur, Intercity and Westfort. In order to maintain consistency in its services across all four of its locations and offer high-quality treatment, Dr. Horarth has decided to offer training and ongoing education for its team of 17 staff and practitioners. Management is trying to decide between two methods of Knowledge-Based training and has asked for your help.

If the clinic decides to offer the classroom training, the staff and practitioners will be paid to attend the training and will be exempt from performing regular duties. The company estimates that revenue for four days of normal business practices is approximately $33,000 among the four locations. At each location, Thunder Clinic employs two full-time administrative staff who make $200 a day and two part-time administrative staff that make approximately $80 a day and work 20 hours per week (exactly half the hours of the full-time staff).

The remainder of the employees are practitioners. The practitioners' average salary is $400 per day. The Millers will be providing lunch if they decide to implement the classroom training which they budgeted $1000.88 per day.

Write to Dr. Hogarth explaining which training method you recommend he implement for his employees. Prepare a cost summary and incremental analysis to aid in the decision making. Be sure to include any qualitative factors that should be considered in this decision

Self-Directed Computer- Based Distance Training Classroom Training Development time" Initial: ve months Initial: one month Yearly updates: one week Yearly updates: one week lntemal developers Three subject matter Three subject matter experts (Dr. Hogarth, his experts (Dr. Hogarth, his wife and assistant) wife and assistant) External developers Webbased training None developer at $200,000 Training population All primary participants Maximum fty participants per session Frequency One time per participant Presented quarterly; participants attend as needed Length Administrative staff: one Administrative staff: one day in total; at leisure day Practitioners: four days in Practitioners: four days total; at leisure Location In ofce or at other location Rental space at $2,500 per day all expenses included * The development time estimated here is based on the fact that the owners have subject matter experts with experience in developing training curricula and that basic modules will be used in each of the population-specic training packages. If development time exceeds our estimate. training costs will increase