Thunder Dental is a privately owned Naturopathic Clinic in Thunder Bay, ON that specializes in hygeine. As part of a five-year plan, Thunder has recently completed its expansion into four major areas of the City. It now offers treatment at locations in Fort William, Port Arthur, Intercity and Westfort. In order to maintain consistency in its services across all four of its locations and offer high-quality treatment, Dr. Horarth has decided to offer training and ongoing education for its team of 17 staff and practitioners. Management is trying to decide between two methods of Knowledge-Based training and has asked for your help. See Page 2 for the chart that outlines the costs between the methods proposed! If the clinic decides to offer the classroom training, the staff and practitioners will be paid to attend the training and will be exempt from performing regular duties. The company estimates that revenue for four days of normal business practices is approximately $33,000 among the four locations. At each location, Thunder Clinic employs two full-time administrative staff who make $200 a day and two part-time administrative staff that make approximately $80 a day and work 20 hours per week (exactly half the hours of the full-time staff). The remainder of the employees are practitioners. The practitioners' average salary is $400 per day. The Millers will be providing lunch if they decide to implement the classroom training which they budgeted $1000.88 per day.

Q1. Report to Dr. Hogarth explaining which training method you recommend he implement for his employees.

Q2. cost summary and incremental analysis to aid in the decision making. Be sure to include any qualitative factors that should be considered in this decision.

Self Directed Computer Based Distance Training

Development time - Initial: 5 months, Yearly updates: 1 week

Internal Developers - Three subject matter expert (Dr. Hogarth, his wife ad assistant)

External Developers - Web-based training developer at $200,000

Training population - All primary participants

Frequency - One time per participant

Length - Administrative staff: one day in total; at leisure

Practitioners: 4 days in total; at leisure

Location - In office or at other location

Classroom Training

Development time - Initial: 1 month, Yearly updates: 1 week

Internal Developers - Three subject matter expert (Dr. Hogarth, his wife ad assistant)

External Developers - None

Training population - Maximum 50 participants per session.

Frequency - Presented quarterly; participants attend as needed.

Length - Administrative staff: one day, Practitioners: 4 days

Location - Rental space at $2,500 per day all expenses included.