TItle: What Change or improvement are you talking about? 1. Background: What are you talking about and why? What is the purpose, the business reason for choosing this issue? What speCic performance measure needs to be improved? What is the strategic, operational, historical, or organizational context of the Situation? lI 2. Current Conditions: Where do things stand now? What is the problem or need , the gap in performance? What is happening now versus what you want or needs to be happening? Have you been to the gemba? What facts or data indicate there is a problem? What specic conditions indicate that you have a problem or need? Where and how much? Can you break the problem into smaller pleces? ) Show facts and processes visually using charts, graphs, maps, etc. 3. Goal: What specic outcome is required? What specic improvement(s) in performance do you need to achieve? 4 Show Visually how much, by when, and with that impact? 4 Don't state a countermeasure as a goal! 4. Analysis: Why does the problem or need exist? What do the specics ofthe issues in work processes (location, patterns, trends, factors) indicate about why the performance gap or need exists? What conditions or occurrences are preventing you from achievmg the goals? Why do they exist? What is (are) their cause(s)? use the simplest problemanalysis tool that will suffice to show causeand elfect down to root cause. From 5 Whys to T QC tools (fishbone, analysis trees, Pareto charts) to more sophisticated SPC, G Sigma, and other tools as needed. ) Test the causeandeffect logic by asking \"why?\" downward and stating \"therefore\" upward, _Leader lDatie: Sponsor Signature: 5, Recommendations: What do you propose and why? What are the options for addressmg the gaps and improving performance in the current situation? > Always start with two or three alternatives to evaluate. How do they compare In effectiveness, feasibility , and potential dismption? What are their relative cost and benets? Which do you recommend and why? ,Show how your proposed actions will address the specific causes of the gaps or constraints you identied in your analysis, The link should be clear and explicit! 6. Plan: How will you implement? (4W's, 1H) What will be the main actions and outcomes in the implementation process and in what sequence? What support and resources will be reqUired? Who will be responsible for what , when and how much? How will you measure effectiveness? When will progress be reviewed and by whom? Use a Gantt Chart (or similar diagram) to display actions , steps, outcomes, timelines, and roles, T. Followup: How Will you ensure on going PDCA? How and when will you know if plans have been followed and the actions have had the Impact planned and needed? How will you know if you meet your targets? How will you know if you reduced the gap in performance? What related issues or unintended consequences do you anticipate? What contingencies can you anticipate? What processes Will you use to enable assure anmro How will share your leanings with other areas