To: Acme Aviation Safety Consulting Services. From: C. Lindbergh Good evening, My name is Charles and I'm the CEO of the Spirit of Saint Louis Air Taxi service here at Lambert Field. We have been in business since 1927 and pride ourselves on being a progressive business. Can you identify and explain some of the program elements and considerations for a safety program that we need to consider? Also, expand on this basic concept of risk management. Speaking from experience, I can say that all aviation has risks. What's new in risk management and this buy-in concept? Thank you for your time. - Charles