To complete his performance appraisals, Sam is looking for an appraisal that allows him to focus on observable aspects of his employees performance. After all, he is able to frequently interact and thus witness his employees behavior. Because he has a small department, Sam has kept a record of specific, on-the-job examples of when each individual has performed well and poorly, and he plans to use these events in his evaluation and feedback to employees. Sam decides the best appraisal to use for his department is that of a