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To convince his manager to purchase a new software system, Dale kept track of the lost productivity that resulted from employees having to use the
To convince his manager to purchase a new software system, Dale kept track of the lost productivity that resulted from employees having to use the existing system that caused them to wait 20 minutes for it to start up, scramble to locate lost data, and triple check reports because they didn't trust the system. Dale presented the manager with a spreadsheet containing all the data, and after a week of asking for more information and considering it, the manager agreed to his proposal. Using Williams and Miller's decision-making styles, Dale's manager is most likely a(n) Multiple Choice skeptic. charismatic. evaluator. thinker. controller
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