To expand the market share, a dentist decides to offer a variety of service offerings to walk-in customers. As a result, the average time that it will take to finish servicing a customer becomes unknown and variable. Over the next few days, the dentist decides to collect some data in order to understand some key performance metrics. In any given period of time, it is revealed that on average the dentist is idle for 18.182% of the time. Being the only server in the clinic, the dentist chooses to analyze the system using the single-server queue model and construct the following table. Arrival Rate of patients Average # of patients in the dental clinic Average time a patients spends in the queue patients per [1+1 = 2 points] hour X patients Based on the details outlined above, please answer the following question. X= Y = Y minutes Q14: Please enter only the numeric values of X and Y below (round up to two places of decimal, if needed). To expand the market share, a dentist decides to offer a variety of service offerings to walk-in customers. As a result, the average time that it will take to finish servicing a customer becomes unknown and variable. Over the next few days, the dentist decides to collect some data in order to understand some key performance metrics. In any given period of time, it is revealed that on average the dentist is idle for 18.182% of the time. Being the only server in the clinic, the dentist chooses to analyze the system using the single-server queue model and construct the following table. Arrival Rate of patients Average # of patients in the dental clinic Average time a patients spends in the queue patients per [1+1 = 2 points] hour X patients Based on the details outlined above, please answer the following question. X= Y = Y minutes Q14: Please enter only the numeric values of X and Y below (round up to two places of decimal, if needed).