To: Henry Thomas (..s@cbsa.com.au) From: Gavin Stead (..d@cbsa.com.au) Date/time: Thursday 09:15 a.m. Subject: Impacts of the Changing Work Environment Good morning Henry, I am pleased with the work you have completed, evaluating current work practices that allow for innovation, establishing the innovation team and writing a detailed procedure as to how you will build and lead the team. Given the above, I would like you to begin creating an innovative environment. The first part of this process is to assess the impact of the changing environment on the creation of an innovative environment. I want you to examine both internal and external environmental factors. Write a short report on your findings. Kind Regards, Gavin Stead Managing Director 300 Fictional Way, Sydney, NSW 2000 Phone: 1800 111 222 www.cbsa.com.au