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To increase service efficiency, the product should be designed so that customization is allowed as early in the process as possible. True False
To increase service efficiency, the product should be designed so that customization is allowed as early in the process as possible. True False
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Strategic Management Concepts and Cases
Authors: Jeffrey H. Dyer, Paul Godfrey, Robert Jensen, David Bryce
1st edition
978-1119134763, 1119134765, 978-0470937389, 470937386, 978-1118976586
