Question
To many employers are installing video surveillance systems in the workplace. This is done to monitor employee activity and performance, to help ensure quality customer
To many employers are installing video surveillance systems in the workplace. This is done to monitor employee activity and performance, to help ensure quality customer service, to help identify possible theft issues, and/or to help enforce company rules.
If a company is going to institute such workplace video monitoring, what possible risks are there for workplace video monitoring and how can a company manage such potential risks?
What kind of policies and procedures should be developed?
What kind of communication to employees should be done to educate and train them in this type of monitoring?
And finally, please discuss any ethical concerns that may come into play with regard to workplace video monitoring and how to address such ethical concerns.
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