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To monitor the response time of emergency response teams to calls from the local community, 3-sigma control charts for mean and range are constructed.

To monitor the response time of emergency response teams to calls from the local community, 3-sigma control charts for mean and range are constructed. Samples of 4 response times are used. Their means and ranges are calculated. After 10 such samples are collected the average range is 4.1 minutes. The upper and lower control limits are

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