To: New Consulting Team Member

From: CEO

Welcome to our consulting firm to assist companies with their Organizational Behavior problems. To start, I would like you to read the case problem on page 41-42 of your text,United Airlines: How Do We Get There from Here?,and apply the 3 step problem solving approach that is discussed on page 42-43. Set out your answers with the following headings:

Step 1: Define the problem

Step 2: Identify the causes of the problemby using material from Chapter 1.

Step 3: Make recommendationsfor solving the problem.

• Provide a title page with your name and date.
• Your content should include 600 words, and use a double-spaced Times New Roman font.
• You should include headings, topic sentences, and the inclusion of the weekly learning.
• Citations and references should be APA compliant.
• Reviewthe rubric for my specific expectations and completely answer all of the questions.