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To reduce waiting times by actively managing system constraints, managers could consider: ( I ) using temporary workers. ( II ) shifting demand from high

To reduce waiting times by actively managing system constraints, managers could consider:
(I) using temporary workers.
(II) shifting demand from high-demand periods to low-demand periods.
(III) offering more service variety.
(IV) discovering bottlenecks.
Multiple Choice
I and III only
I, II, and IV only
III only
II and IV only
IV only

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