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To what extent do you think the above video about Southwest Airlines and the short article A Goal - Setting Scandal at Wells Fargo (

To what extent do you think the above video about Southwest Airlines and the short article "A Goal-Setting Scandal at Wells Fargo" (p.306 of the textbook) support Shawn Achor's idea he presents in the first video above? Briefly explain your reasoning.
How easy or difficult it may be for organizations to implement Achor's idea in performance management and why?
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