TO: William Wilson FROM: George Andrews Date: September 31, 20XX SUBJECT: On-line Copier/Printer Project Subject to my report regarding the Online Copier and Printer Project, I have to ask you to help me with implementing a better servay. I would like you to instruct division managers to select two people to serve on a committee to review Dinaro II and the overall process. It's important that we have impartial people involved in the survey. Secondly, Id like to ask you if you would write a personnel memo to every network user to make sure they participate in the next survey a little better. The last time we run the survey, we had less than one-third of users participate. Thank you for your cooperation with this effort. If we succeeded, will have a lot to celebrate. Its become a real issue with the finance people. Call me if you would like to talk about this a little more Ill be in my office on extension 23487 until 4 o'clock every knight of this weak.