Today, companies reap a greater portion of their revenues from international sales. How can you become a better global manager of your company's international sales force? Choose one of the correct helpful hints on improving the effectiveness of your company's representatives abroad.

A.

Getting feedback from customer

B.

Delight the customer

C.

Provide continuous improvement

D.

Work with the culture

Going global successfully requires experience and business acumen. It can also strain a company's resources of time, money, and people. Here is some advice on human resource issues to consider when expanding internationally:

I. Don't rely solely on Home - Country expatriates

II. Contracts do not guarantee contracts

III. Threat your employees abroad as you want to be

IV. Employ the web in your search

A.

I and III

B.

I,II,III and IV

C.

I and II

D.

I,II and III

The process of identifying and attracting a qualified pool of applicants for vacant positions is called recruitment. Companies can recruit internally from among their current employees or look to external sources. When recruiting employees, from where can companies attract qualified applicants?

I. Current employees

II. Recent college graduates

III. Local managerial talent

IV. Non-managerial workers

A.

All of mentioned

B.

I,II and III

C.

III and IV

D.

I and III

The customary means by which a company staffs its offices is called its staffing policy. Staffing policy is greatly influenced by the extent of a firm's international involvement. What are the three main approaches to the staffing of international business operations?

I. Ethnocentric staffing

II. Polycentric staffing

III. Geocentric staffing

IV. Regiocentric staffing

A.

I,III, and IV

B.

II, III, and IV

C.

I,II and III

D.

I,II and IV

Which is the correct answer for elements to consider when formulating production strategies?

A.

Capacity planning - Helps a company to produce enough output to satisfy market demand.

B.

Facilities layout planning - It is best when production is placed in an optimal location so that it achieves location economies.

C.

Process planning - Deciding the spatial arrangement of production processes within facilities and its depends on the type of production process a company employs.

D.

Facilities location planning - Deciding how a company will create its product and is usually determined by whether a firm uses a low-cost or differentiation strategy.