Today customers expect channel integration to work smoothly. Which of the following is NOT one of the characteristics of channel integration?

Question $7$Select one:

a$.$

Offer specific specials to online and separate ones to offline consumers

b$.$

The ability to order the product online and pick it up at a retail location

c$.$

The ability to return an online purchase at the retail location

d$.$

The right to receive discounts based on total online and offline purchases

e$.$

Offer gift certificates that can be redeemed online and offline