Todd is a new analyst with a popular vendor company called Code 4 You. They are short-staffed, and Todd's manager did not have a chance to review their analyst workflow in detail with him. However, his manager gave him a quick review, showed him the systems, and put him to work. This is the process Todd wrote down, but he made a few mistakes. Step 1: Pull up the medical records Step 2: Log in Step 3: Review documentation in the chart Step 4: Access the analyst queue Step 4: Work in the analyst queue top down Step 5: Send the completed chart with analyst notes to the coder Step 6: Enter worked time on the timecard at the end of the day Step 7: Send the coding lead the list of analyzed charts. What is one step in the workflow that Todd possibly wrote down wrong and why? Why is establishing a workflow important? What are some ways a manager can adjust a workflow based on performance measures and trends analysis