Toles Supermarkets Australia Ltd offers a wide range of high-quality products at lower prices than those typically found at conventional supermarkets and convenience stores. The products available for sale include meat, diary, bakery items, canned and packaged foods, beverages, alcohol, medicines, clothes, pet supplies and kitchenware. Toles operates a chain of 1200 supermarkets located in every major city across Australia, such as Sydney, Melbourne, and Perth. To give customers with an exceptional, shopping experience, Toles aims to upgrade its current online platform, Toles Online, enabling customers to shop 24 hours a day, 7 days a week. To be eligible to purchase from Toles, customers must register in Toles Online as members. In other words, Toles Online should be capable of storing details about its members such as name, phone numbers and addresses. Additionally, each member must provide a valid email address to receive order receipts and delivery updates. Toles Online will select an appropriate supermarket for order delivery based on the member's location. The order will be delivered by a delivery staff member using a truck provided by Toles. Special instructions for the delivery staff are provided, especially if the delivery requires specific direction or contacting a particular person. The updated Toles Online will display product details from which members can choose. A member may order multiple products in a single order and the platform is required to record product quantities, order date and time, and payment method for each order