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Tom is a janitor who is in charge of cleaning floors in a building. Since Tom experiences boredom by performing a simple task of cleaning
Tom is a janitor who is in charge of cleaning floors in a building. Since Tom experiences boredom by performing a simple task of cleaning floors, his manager added more task such as removing spider web so that Tom can perform more diverse tasks. This job design approach is ____________. task identity task significance job enlargement job enrichment
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