Question
Toms Shooting Range Inc. (TSRI) runs several target shooting ranges in Western Canada. TSRI prides itself on its professional shooting ranges and its ability to
Toms Shooting Range Inc. (TSRI) runs several target shooting ranges in Western Canada. TSRI prides itself on its professional shooting ranges and its ability to offer customers a wide range of rifles for target practice. TSRI staff are trained to check and copy government-issued identification for all customers, and to obtain the signature of customers on a safety waiver for use of the shooting range. For customers purchasing rifles and ammunition, TSRI performs a criminal background check and ensures that all government paperwork is filed and copied before purchases can be removed from its premises. TSRI informs all customers who visit its premises that it has video cameras throughout its facilities that record at all times for security purposes. Lastly, TSRI maintains secure, individual lockers for customers to store their rifles. The lockers are rented to customers on an annual basis and contain two stages of security: a physical key held by the customer and a five-digit passcode only the customer has. TSRI understands that regulations around gun control are a current and important social issue and works to ensure that TSRI policies go above and beyond what is required in its industry. As the government proposes stricter rules with respect to what rifles can be purchased and what appropriate storage and security is required, TSRI updates the policies and inventory at all its shooting ranges. TSRIs board of directors believe that having policies which go beyond the basic government requirements is part of acting responsibly as a corporation in this industry, however the board often has to defend this perspective to its shareholders. Required: a) Define corporate social responsibility (CSR), and explain what action TSRI is taking in an effort to practise CSR. b) Identify three different stakeholders, other than shareholders, that would have an interest in TSRIs behaviour, and explain how they would be impacted by TSRIs ability to practice CSR. c) Explain two ways that TSRIs board of directors can justify the need for CSR to its shareholders.
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