Topic 1:Have you ever posted a bad experience with a product or service on a social media platform. What happened that caused you to post the information? Did the company respond or take action as a result?

Discussion Assignment: Social Media

If have never posted a bad experience, perhaps you know someone who has posted a bad experience. Find someone and discuss these questions above.

OR

Topic 2:Have you ever used reviews and ratings to make a product or service decision?What was the product or service?Do you trust the ratings and reviews you see online?Why or why not? Have you ever posted your own review of a product or service online?

If you don't use social media to review or rate, perhaps you know someone who has used social media for this purpose.Find someone and discuss these questions above.