Topic 5: Cross-Cultural Communication and Negotiation 1. Analyze the language, perception, culture of communication barriers to effective international business 2. Explain approaches to international negotiations that respond to differences in culture (2 types of negotiation: Distributive and Integrative negotiation) 3. Describe negotiation process 4. Discuss some negotiation tactics 5. Compose the win-win (Integrative) agreement to assess the needs of everyone in a particular business situation