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Topic: Critically discuss the latest development of social CRM in service industry (quote any one company for discussion and illustration is strongly recommended) Requirement:

Topic: Critically discuss the latest development of social CRM in service industry (quote any one company for discussion and illustration is strongly recommended) Requirement: This is an individual assignment Submission: - Due date: 31 March 2022 - Submission through: Blackboard Report Format: Not less than 1,500 words 12 font size - Times New Roman Line spacing: double Margin: 1-inch margin

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