Question
Topper Incorporated maintains a call center to take orders, answer questions, and handle complaints. The costs of the call center for a number of recent
Topper Incorporated maintains a call center to take orders, answer questions, and handle complaints. The costs of the call center for a number of recent months are listed below: | ||
| Calls Taken | Call Center Cost |
April | 7,772 | $84,259 |
May | 7,741 | $84,076 |
June | 7,782 | $84,322 |
July | 7,780 | $84,294 |
August | 7,743 | $84,075 |
September | 7,754 | $84,119 |
October | 7,796 | $84,364 |
November | 7,783 | $84,302 |
Management believes that the cost of the call center is a mixed cost that depends on the number of calls taken. | ||
Required: Show your work. |
| |
Estimate the variable cost per call and fixed cost per month using the high-low method. Show your work. (Round the "Variable cost" to 2 decimal places and the "Fixed cost" to the nearest dollar amount.) |
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