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Toyota's director of marketing develops a questionnaire to determine client satisfaction with its products, which yields a satisfaction score between 10 and 50 for participant
Toyota's director of marketing develops a questionnaire to determine client satisfaction with its products, which yields a satisfaction score between 10 and 50 for participant responses. A random sample of 90 of the company's 900 clients is asked to complete a satisfaction survey. The satisfaction scores for the 90 participants are averaged to produce a mean satisfaction score.
In the context of this scenario, give an example of how you could use inferential statistics to make better managerial decisions.
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