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TQM plan consisting of a summary of Total Quality Management as a concept. Explain the choice to invest in TQM as competitive and operational to

TQM plan consisting of a summary of Total Quality Management as a concept. Explain the choice to invest in TQM as competitive and operational to the survival of the company.

TQM was introduced as a module in Round 4 of your CAPSIM simulation. Review the initiatives that you invested in for your CAPSIM Company. Compare/Contrast product quality with competition. Identify results compared to competition and changes going forward.

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