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Traditional performance management systems can be adapted to include measures of environmental costs, savings, and liabilities. Revenue received from recycling scrap metal at a manufacturing

Traditional performance management systems can be adapted to include measures of environmental costs, savings, and liabilities. Revenue received from recycling scrap metal at a manufacturing plant is an example of a key performance indicator (KPI) classified under which perspective of the balanced scorecard? A. Internal business perspective B. Financial perspective C. Learning and growth perspective D. Customer perspective

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