1. Training workshops help organizations to manage change.This would be an example of
2. a. a renewal rite.
3. b. a ritual.
4. c. a formal communication network.
5. d. an enhancement rite.
6. e. a policy.

1 points

Question 2

1. In response to a suggestion made by Juan, Melanie says, "I agree with Juan's suggestion about how we should proceed. Thanks for keeping us on track, Juan." Melanie made which type of contribution?
2. a. task
3. b. procedural
4. c. dynamic
5. d. egocentric
6. e. climate

1 points

Question 3

1. The two most significant potential disadvantages of group discussion are
2. a. conformity pressures and lack of leadership.
3. b. the time required and excessive cohesion.
4. c. lack of leadership and excessive cohesion.
5. d. the time required and lack of leadership.
6. e. conformity pressures and time required.

1 points

Question 4

1. For people to be considered a "group," the members must see themselves experiencing which of the following?
2. a. interdependence
3. b. independence
4. c. intradependence
5. d. co-dependence
6. e. dependence

1 points

Question 5

1. In which of the following ways is a team distinct from a group?
2. a. Teams have greater thoroughness and work faster.
3. b. Teams work faster and do not develop groupthink.
4. c. Teams have smaller sizes and tend to be more thorough.
5. d. Teams have different and complementary resources and a strong sense of collective identity.
6. e. Teams consist of individuals who are interdependent yet have degrees of similarity among members.

1 points

Question 6

1. Diego and his supervisor have coffee together every Monday. This is an example of a
2. a. corporate expectation.
3. b. communication network.
4. c. rite.
5. d. ritualistic rule.
6. e. ritual.

1 points

Question 7

1. Gerri was a new teacher and soon became friends with Julia, who had been a teacher at the school for several years. In the course of their conversation, Julia told Gerri about the principal and what she could expect. This is an example of
2. a. a collegial story.
3. b. a communication network.
4. c. an organizational story.
5. d. a corporate story.
6. e. a personal story.

1 points

Question 8

1. The term used to describe the ways of thinking, acting, and understanding work that are shared by members of an organization and reflect an organization's distinct identity is called
2. a. organizational structure.
3. b. organizational hierarchy.
4. c. organizational rites.
5. d. organizational rituals.
6. e. organizational culture.

1 points

Question 9

1. The term used to define what is expected of individuals because of their specific positions in an organization is called their
2. a. role.
3. b. job description.
4. c. performance expectation.
5. d. employment expectation.
6. e. organizational expectation.

1 points

Question 10

1. Cohesion and participation are related to each other in which of the following ways?
2. a. Cohesion improves the quality of participation.
3. b. Cohesion decreases the quality of participation.
4. c. Participation is promoted by cohesion.
5. d. Cohesion is promoted by high participation and participation is promoted by cohesion.
6. e. Cohesion is promoted by high participation.