15 16 17 18 20 21 22 23 Mango 5.000 employees at 25 locations, Atlansare is a serious business that's boasted a respectablo turnaround for nearly two decades. Yet in order to Increase that margin further managers wanted to implement improvements across the board Because patient satisfaction is the single most important pect of the healthcare Industry engaging in renewed campaign of TOM proved a natural fit. The firm chose to adopt a plan-do-chuck-act cycle mwing open communication which subsequently meant longer patient waiting times and more complaints To tackle this, managers explored, www method of internal communication instead of information tricking down from top to bottom, all of the company's employees were given freedom to provide alakalach and every level Altre decided to ensure all new employer understood this quality culture from the onset. Al orientation staff now receive a crash course in the company perfomance exonline framework-management system that organises the firm's processes into five key areas quality customer service and we had tranciat performance As employees through the ranks the emphasis on improvement follows, so managers can within the chose tight process management style Aherbach you for employees to achieve at all levels - including better engagement at the point of delivery increasing clinical prioriting service opportunities - Atlantic are was able to thrive. The number of repeat customers at the firm tripled and masharyar high Pressureringly followed the revenues shot up from $280m to 5650m alter implementing the quality memang and the number of pot being serviced warfed state numbers A TOM vention to develop and change of Elaborata a detailed anayow about how the intervention was noted with dening the the wives the TOM Que Altes TOM do Atanaw should what the process laborates detailed analysis about the importance of the matton and what the should taking in comsideration the different steps of the Evaluation 15 16 17 18 20 21 22 23 Mango 5.000 employees at 25 locations, Atlansare is a serious business that's boasted a respectablo turnaround for nearly two decades. Yet in order to Increase that margin further managers wanted to implement improvements across the board Because patient satisfaction is the single most important pect of the healthcare Industry engaging in renewed campaign of TOM proved a natural fit. The firm chose to adopt a plan-do-chuck-act cycle mwing open communication which subsequently meant longer patient waiting times and more complaints To tackle this, managers explored, www method of internal communication instead of information tricking down from top to bottom, all of the company's employees were given freedom to provide alakalach and every level Altre decided to ensure all new employer understood this quality culture from the onset. Al orientation staff now receive a crash course in the company perfomance exonline framework-management system that organises the firm's processes into five key areas quality customer service and we had tranciat performance As employees through the ranks the emphasis on improvement follows, so managers can within the chose tight process management style Aherbach you for employees to achieve at all levels - including better engagement at the point of delivery increasing clinical prioriting service opportunities - Atlantic are was able to thrive. The number of repeat customers at the firm tripled and masharyar high Pressureringly followed the revenues shot up from $280m to 5650m alter implementing the quality memang and the number of pot being serviced warfed state numbers A TOM vention to develop and change of Elaborata a detailed anayow about how the intervention was noted with dening the the wives the TOM Que Altes TOM do Atanaw should what the process laborates detailed analysis about the importance of the matton and what the should taking in comsideration the different steps of the Evaluation