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For each of the balanced Scorecard targets listed below, identify the matching perspective: Organizational learning and growth (L), Internal business processes (1), Customer (C), Financial(F).

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For each of the balanced Scorecard targets listed below, identify the matching perspective: Organizational learning and growth (L), Internal business processes (1), Customer (C), Financial(F). a) Product returns as a percentage of sales decreases by 5%. b) Employee satisfaction score above 4/5. c) Percentage of products with defects below 1% d) Over 90% of employees participate in new service training session. e) Share price increases by $5. f) Sales grow by 15% g) Number of complaints reduced below 10 per week. h) Setup time reduced by 20%

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