power stations, hotels, airlines and petrochemical refineries (Slack, 2017). 3.1 Critically discuss any four (4) benefits of effective maintenance in your company (8 marks) 3.2 Explain the three (3) basic approaches that your manufacturing company may utilise to keep its physical (12 marks) facilities well-maintained. Use practical examples o support your answer. QUESTION 4 (20Marks) After engaging with the relevant employees from the supply chain management department, you have identified that your manufacturing company has been experiencing challenges in rolling out a total quality management programme. As their supply chain managing director, elaborate on the various quality costs and discuss how a Total Quality Management Programme implementation can be used to enhance quality improvement to avoid these types of costs in the near future. Use relevant examples to justify your answer. QUESTION 5 (20Marks) Critically analyse any five (5) planning areas of the SCOR model. Use relevant examples from your manufacturing company to justify your analysis