Question 62 0.5 pts Costs of rework of defective parts or costs of machine downtime for Toyota would be a typical measure of which aspect of the balanced Scorecard? Customer satisfaction Employee learning and growth Operational efficiency Financial Question 63 0.5 pts Which of the following accurately describes the cost behavior of a variable cost? Total variable costs are constant as units of output increase. Variable costs per unit increase as units of output increase. Total variable costs decrease as units of output increase. Variable costs per unit are constant as units of output increase