Question 8 3 pts Julius can type 40 words per minute and, on average, each page of a typed report has 400 words. What is his productivity? a. 6 b. 6 pages c. 6 pages/hour d. 1.00 Question 9 2 pts Eva is an employee at a call center. She handles, on average, 15 calls during each hour of her shift. If standard productivity is 100 calls in an 8 hour shift, then the number 1.20 indicates a. Eva's productivity. b. Eva's efficiency. c. Eva's process time. d. Eva's cycle time. Question 10 2 pts Assume that for a given process Cp>1 > Cpk, then, we can expect that: O a. The process is both capable and centered between the spec. limits. b. The process is neither capable nor centered between the spec. limits. c. The process is capable but not centered between the spec. limits. Od. The process is not capable but centered between the spec. limits. Question 11 2 pts Which of the following is NOT a good reason for using an ERP system? a. Increased competitive pressure to reduce process cost. b. Need to improve information visibility and availability across business functions. c. Desire to integrate information-intensive business processes across the organization. O d. Today's modern businesses simply must have ERP because without ERP you cannot control your organization's processes. Match each diagram with the correct probability distribution name. Assume x-axis denotes outcomes, (denoted by x), and y-axis denotes probability of the outcomes, denoted by p[x]). For example, in diagram 3, assume a customer is purchasing one out of four possible recreational drones on display. Assume that each drone is equally likely to be selected, with a probability of 0.25. (Hence, each bar in diagram 3 has a y-axis value of 0.25, with each bar representing the probability of the customer selecting one of the four drones on display). Diagram 1: [Select] Diagram 2: [Select] [Select 1 Discrete uniform distribution Continuous uniform distribution Normal distribution Exponential distribution 2 Diagram 3: [Select] Juu L Question 13 3 pts In flow charts and activity diagrams, are used to show direction of flow... are used to denote decisions, and are used to represent activities or process steps described with "action verbs". a, arrows; diamonds (rhombus): triangles. b. arrows; rectangles; triangles. c. arrows: diamonds (rhombus): rectangles Question 14 4 pts In modeling a waiting line problem, 1/ u and 1/1 represent the mean values of: a. Arrival time and service rate respectively (i.e. in that order). b. Inter-arrival time and service time respectively. O c. Service time and inter-arrival time respectively. d. Wait time and queue time respectively
