Rapid Loans has been displeased with the costs of servicing its consumer loans. Assume that it has decided to implement a Kaizen-based cost improvement program. For 2020, assume that Rapid Loans incurred the following costs ($ millions): Loan processing $20,000 Customer relations 1.500 Printing, mailing, and postage 600 For the next two years, Rapid expects an increase in consumer loans of 5 percent annually with related increases in costs. If the company has a continuous improvement goal of 4 percent each year, the amount for loan processing for 2021 will be BUU For the next two years, Rapid expects an increase in consumer loans of 5 percent annually with related increases in costs. If the company has a continuous improvement goal of 4 percent each year, the budgeted amount for loan processing for 2021 will be: Select one: a $16,464 b. $20,160 KDC. $17.900 d. $22,100