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Riedell Corporation is conducting a time-driven activity-based costing study in its Tech Support Department. The company has provided the following data to aid in that

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Riedell Corporation is conducting a time-driven activity-based costing study in its Tech Support Department. The company has provided the following data to aid in that study: Riedell Corporation Tech Support Department Data Inputs Resource Data! Number of employees Average salary per employee Weeks of employment per year Minutes available per week (30 hours * 60 minutes Practical capacity percentage $ 35,800 1,800 608 Preparing Change Orders Resolving Problems 25 Activity Data: Minutes per unit of the activity OF Cost Object Data: Number of calls routed Number of problems resolved Number of change orders prepared All Customers 19,060 12,650 485 Required: Prepare a time-driven activity-based costing Capacity Analysis report for the Tech Support Department that determines the impact on expenses of matching capacity with demand. (Negative amounts should be indicated by a minus sign. Round your intermediate calculations to the nearest whole number.) Riedell Corporation Tech Support Department

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