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The lecture topic was very complex and Azza was struggling to undersand it. However, she didn't withdraw or complain, but tried to find other ways

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The lecture topic was very complex and Azza was struggling to undersand it. However, she didn't withdraw or complain, but tried to find other ways to benefit from the lecture like improvemnt of her presentation skills. Which effective listening criteria is the manager practicing? a. Finding areas of interest b. Holding his fire c. Being flexible d. Keeping his mind open

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