The SMART format for requirements: Refers to the Science, Management, and ART of requirements writing Is cumbersome and should be avoided Indicates the need to have your most intelligent team members write contracts Guides requirement writers to be concise as possible Helps communicate requirements more effectively between buyer and suppliers The reason a requirement should use "shall" instead of "will" is that: Will is future oriented. Shall is related to more proper English. Shall is related to shallow and indicates an overall coverage of the requirement. Shall holds up in a court of law. Will is also the name of a person