ue: Thursday, June 9th, 2022 by 11.59pm Assignment Instructions our Director of Rooms has asked you to conduct an online research of a hotel You may choose any full service written report Criteria: In one report-complete Part 1, 2 & 3. You may submit the reservation checklist as a second document Hotel must be a full-service hotel in North America You must use industry language and terms discussed in Weeks 1-4 The report must be accurate (do not assume and do not make up information) The report must be in your own words. Copying from the internet will result in an academic offence The report must be in paragraph form. You may choose to write this in a memo format or report format . All information must come from the hotel official website (do not use other 30 party websites-as these may not Part 1: Hotel Official Website Search Conduct research from a "hotel's official website Part I should describe the destination, hotel brand information and affiliations . Summarize the main features of the hotel . When summarizing the main features-discuss what would be the rationale for the customer to book this the customers (not only leisure) Example a restaurant and meeting room space is more important than an ATM mach Part 2: Online Rate Query Conduct an online rate query using the official hotel website. Make note of the date your are searching . Report and discuss the various rates provided at this hotel (e. what are the rates that are offered and included in different room types and rate differences). Part 3: Telephone Rate Query . Call the hotel and make a reservation Using the checklist provided, analyze the quality of the reservation process non refundable reservation! Be sure to make a reservation that you can cancel (and remember to cancel it guaranteed reservation, make note of this and evaluate the process up to the point of booking a room . Complete this worksheet Reservation Worksheet lico came data as in Part 3 for comparisonl 4x 4 40 N 43 # 3 4 T R E Dil un ge L 6 A 6 Y & 7 B ue: Thursday, June 9th, 2022 by 11.59pm Assignment Instructions our Director of Rooms has asked you to conduct an online research of a hotel You may choose any full service written report Criteria: In one report-complete Part 1, 2 & 3. You may submit the reservation checklist as a second document Hotel must be a full-service hotel in North America You must use industry language and terms discussed in Weeks 1-4 The report must be accurate (do not assume and do not make up information) The report must be in your own words. Copying from the internet will result in an academic offence The report must be in paragraph form. You may choose to write this in a memo format or report format . All information must come from the hotel official website (do not use other 30 party websites-as these may not Part 1: Hotel Official Website Search Conduct research from a "hotel's official website Part I should describe the destination, hotel brand information and affiliations . Summarize the main features of the hotel . When summarizing the main features-discuss what would be the rationale for the customer to book this the customers (not only leisure) Example a restaurant and meeting room space is more important than an ATM mach Part 2: Online Rate Query Conduct an online rate query using the official hotel website. Make note of the date your are searching . Report and discuss the various rates provided at this hotel (e. what are the rates that are offered and included in different room types and rate differences). Part 3: Telephone Rate Query . Call the hotel and make a reservation Using the checklist provided, analyze the quality of the reservation process non refundable reservation! Be sure to make a reservation that you can cancel (and remember to cancel it guaranteed reservation, make note of this and evaluate the process up to the point of booking a room . Complete this worksheet Reservation Worksheet lico came data as in Part 3 for comparisonl 4x 4 40 N 43 # 3 4 T R E Dil un ge L 6 A 6 Y & 7 B
