A) Choose which fits better:

1. Job and Technical Training

2. Legally Required

3. Soft Skills

B)Which of the following scenarios depicts the process of onboarding?

1. Nina’s supervisor introduces Nina to her coworkers and acquaints her with the workflow of the company.

2. Pradeep meets with an academic advisor on campus to discuss the courses that will be the most helpful in attaining his career goals.

3. Otis receives medical treatment and rehabilitation training after suffering a serious injury at work.

4. Paul notices low morale and cooperation in his department and decides to send all his employees for outbound training.

C) The text makes the point that organizations in the future will have a greater need for soft skills, such as adaptability, innovation, creativity, emotional intelligence, hospitality/customer service, and empathy, and it suggests training in these skills should start now. How can organizations make training in these skill areas more successful? Check all that apply.

1. Offer training only to lower-level employees.

2. Make the training behaviorally based.

3. Get leaders involved in training.

4. Create policies that support the behaviors taught in training.

A. B. C. A *Safety compliance Driving skills .Nondiscrimination Harassment prevention Industry-specific requirements Basic and Remedial Skills +English language Literacy Core mathematics B Customer service Equipment operations Quality procedures IT and technical *Product details C Interpersonal communication Ethics Team relationships Conflict management Problem solving Coaching and feedback Diversity and inclusion