true and Flase

- The Marketing Department demanded stricter enforcement of product specifications.

- Quality improvement efforts often have the effect of improving productivity.

- Mac Evans wrote up Wayne Simmons for removing the "Hold" tags attached to the eight cases of defective Greasex.

-The Greasex filling process was suited to the Greasex can design and viscosity.

- Scheduled preventative maintenance was used to reduce buffer-inventory requirements on the Greasex line

- The Quality Assurance department accepted plastic nozzle heads with burrs (flash) on the inside rim.

-Firing Wayne Simmons had the effect of improving quality attitudes in the plant.

-In the long run, improving Greasex quality would make it more difficult for Manufacturing to meet Morganthal's cost and delivery goals.