Trying to get help with how to start and find the information? List and describe at least four kinds of data and information that airlines collected on flyers and made available to flight crew who use onboard apps. Discuss how that information might help the airline provide better customer service.

How might its use of customer data help one airline out-compete another? Discuss.

Recommend an employee training strategy for the airlines to help flight attendants improve their customer service using the data provided to the airlines' data systems.

Apply what you've learned about the airlines to suggest how another industry could use similar data systems about their customers to improve their customer service. Discuss the industry, the data to be collected, and how it should be used to improve service.