Question
Tulus company has introduced a new line of products. She has been tasked to develop a new training programme to teach trainees about price guarantees,
Tulus company has introduced a new line of products. She has been tasked to develop a new training programme to teach trainees about price guarantees, discounts and latitude on pricing for the new line that they have to sell.
This scenario BEST describes which ONE of the following training programme topics that she will be developing?
A.
Product and service knowledge
B.
Employee handling skills
C.
The organisation and its procedure knowledge
D.
Customer and market knowledge
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Operations Management
Authors: Jay Heizer, Barry Render, Paul Griffin
1st Canadian Edition
132687585, 978-0133357516, 133357511, 978-0132687584
