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TUU LAURCISES* Exercise 14.25 Which of the following quality costs is an internal failure cost? a. Inspection of reworked units b. Lost sales because of
TUU LAURCISES* Exercise 14.25 Which of the following quality costs is an internal failure cost? a. Inspection of reworked units b. Lost sales because of products failing to meet specifications c. Replacing a defective product d Training production line workers in new quality procedures Exercise 14.26 Which of the following would be a hidden quality cost? 2. Inspecting and testing prototypes b. Repairing a computer still under warranty Stopping work to correct process malfunction (discovered using statistical process control procedures) d. Lost market share due to poor product performance
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