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TWO (20 Marks) Benchmarking is a process used in management and particularly strategic management, in which organisations evaluate various aspects of their processes in relation
TWO (20 Marks) Benchmarking is a process used in management and particularly strategic management, in which organisations evaluate various aspects of their processes in relation to best pract 
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Principles of Operations Management Sustainability and Supply Chain Management
Authors: Jay Heizer, Barry Render, Chuck Munson
10th edition
978-0134183954, 134183959, 134181980, 978-0134181981
