Two friends, Lulu and Maria are in class together and share the textbook. Maria has gone away for the weekend and taken the textbook with her Lulu texts Maria asking for the textbook to study and they agree to talk that night. Maria feels upset because she thinks Lulu does not need to study as much as she does, but Lulu thinks about what Maria may need, what will she say, and the best way to coney her needs. During the conversation, Lulu is listening carefully to make sure Maria is not getting the wrong message. Which of the four primary challenges to communicate to Lulu's behaviors address?