Two staff members are arguing at the front desk over who is going on lunch first. They have bickered, this morning, on who was going to perform the opening duties and will perform the close out duties for their shift. This is the second time these staff members have worked on the same shift, one has just changed their roster due to child care issues. How would you resolve the issues? Conclusion Evaluate how each scenario was resolved and the effectiveness of the solution. Determine possible causes of workplace conflict and provide input for workplace enhancement and improvements