Two work teams in the Nigerian Embassy in Kuala Lumpur have been allocated the task of processing visa applications. Team A processes applications from Europe, Antarctica and the Middle East. Team B processes applications from North and South America, Asia and Australasia. Team A has chosen to organize itself in such a way that each of its three team members processes an application from start to finish. The four members of Team B have chosen to split themselves into two sub-teams. Two open the letters and carry out the checks for a criminal record (no one who has been convicted of any crime other than a motoring offence can enter Nigeria), while the other two team members check for financial security (only people with more than Nigerian #1,000 may enter the country). The head of consular affairs is keen to find out if one of these methods of organizing the teams is more efficient than the other. The problem is that the mix of applications differs region by region. Team A typically processes around two business applications to every one tourist application. Team B processes around one business application to every two tourist applications. A study revealed the following data: Average standard time to process a business visa = 63 standard minutes Average time to process a tourist visa = 55 standard minutes Average weekly output from Team A is: 85.2 Business visas 39.5 Tourist visas Average weekly output from Team B is: 53.5 Business visas 100.7 Tourist visas All team members work a 40-hour week.