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Tylenol experienced a public relations crisis when someone tampered with some Tylenol containers. What was one of the crisis management truths Tylenol learned from this

Tylenol experienced a public relations crisis when someone tampered with some Tylenol containers. What was one of the crisis management truths Tylenol learned from this situation?a. Email is not an effective way to deal with unfavorable publicity.b. Act quickly and decisively.c. The Internet is the best way to deal with unfavorable publicity.d. The Internet is not the best way to deal with unfavorable publicity.e. Email is an effective way to deal with unfavorable publicity.

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