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Tyler works as a senior customer service associate at a large financial services firm. When the stock market closes each day, he is responsible for

Tyler works as a senior customer service associate at a large financial services firm. When the stock market closes each day, he is responsible for entering the closing prices of funds and processing withdrawals. These responsibilities would likely be considered as: 


Organizational citizenship behavior. 


Routine task performance. 


Interpersonal citizenship behavior. 


Creative task performance

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